Payment Policy

Payment Methods

We accept the following secure payment methods at checkout:

  • Visa, Mastercard, American Express, Discover, Diners Club
  • Apple Pay, Google Pay, Shop Pay
  • PayPal

Payment Authorization

All payments must be completed in full before your order is processed and shipped. Orders are processed only after successful payment authorization.

Failed or Declined Payments

If a payment is declined, canceled, or flagged for security verification, your order may be delayed or canceled until the issue is resolved.

Pricing & Taxes

All prices are displayed in USD. Applicable taxes may be added based on your location and local regulations.

Payment Security

All transactions are encrypted and processed through Shopify's secure payment gateway (SSL-protected checkout). We do not store your card details on our servers.

Refunds and disputes

For information about refunds, exchanges, or disputes, please refer to our Return and Refund Policy.

Payment Support

If you experience any payment issues or have questions about your transaction, please contact our customer support team. We will be happy to assist you as quickly as possible.

Contact Us

Email: cs@meticulab.com

Phone: +1 (720) 840-5179

Address: 7762 Fawn Meadow Ct, Columbus, Ohio, 43085, United States.


Customer Service Hours

Monday to Friday: 10:00 AM to 6:00 PM.

Closed: Saturday & Sunday.

Time Zone: (GMT-05:00) Eastern Standard Time (New York).

Response Time: We strive to respond within 24 hours.